AddPrint — Spaudos namai

Privacy Policy

Last updated: 21 October 2026

1. Who processes your data

The data controller is UAB „ADD“ (brand Addprint), Pulko g. 2, LT-08248 Vilnius, Lithuania. Email info@addprint.lt, phone +370 658 18551.

2. What data we collect

  • Through the inquiry form: your name, company name, email address, phone number, chosen delivery method, message and uploaded files (layouts, photos, etc.).
  • When you contact us by email or phone: your contact details and the content of our correspondence.
  • When we fulfil an order: invoicing details and delivery address.
  • When you visit the website: data from cookies and similar technologies – only if you consent (see the Cookie Policy).

3. Why we use your data and on what legal basis

  • To answer your inquiry, prepare a quote and fulfil your order – entering into and performing a contract (GDPR Art. 6(1)(b)).
  • To issue invoices and keep accounting records – legal obligation (GDPR Art. 6(1)(c)).
  • To measure website traffic and advertising performance (Google Analytics, Google Ads) – your consent (GDPR Art. 6(1)(a)), which you can withdraw at any time.
  • To protect the website and the form from spam and abuse – legitimate interest (GDPR Art. 6(1)(f)).

4. Who we share data with

We do not sell your data. It may be processed by our service providers acting on our instructions:

  • website and inquiry form hosting providers;
  • our customer management system (Planfix) and email provider;
  • courier and parcel locker companies (e.g. Venipak) – only the data needed for delivery;
  • accounting service providers;
  • Google Ireland Limited (Google Analytics, Google Ads, Google Maps) – only with your consent.

Where data is transferred outside the European Economic Area (e.g. by Google to the USA), this is done under the EU–US Data Privacy Framework or the European Commission’s standard contractual clauses.

5. How long we keep data

  • Inquiries that did not lead to an order – up to 2 years.
  • Order and invoice data – 10 years, as required by accounting law.
  • Uploaded print files – until the order is completed and the period for complaints has passed, but no longer than 1 year, unless you ask us to keep them for repeat orders.
  • Cookies – as described in the Cookie Policy.

6. Your rights

You have the right to access your data, have it corrected or deleted, restrict its processing, object to processing based on legitimate interest, receive it in a portable format and withdraw your consent at any time. You can change your cookie consent via the “Manage consent” button.

Send requests to info@addprint.lt – we will reply within 30 days.

If you believe your data is processed unlawfully, you can lodge a complaint with the State Data Protection Inspectorate of Lithuania (L. Sapiegos g. 17, LT-10312 Vilnius, vdai.lrv.lt).

7. Changes

We may update this policy. The current version is always published on this page.